Category Archives: Social Media

3 words for 2010

Posted on January 4, 2010 by Stuart

Chris Brogan wrote a great piece on choosing three words to act as guideposts for what you want to accomplish in 2010. I encourage you to read his entire post but to summarize Chris writes: Setting goals is what January … Continue reading →

Posted in Motivation, Process, Social Media | Tagged , , | Leave a comment

Twitter: the new customer service tool

Posted on December 18, 2009 by Stuart

In the past week we’ve experienced Twitter in a new and unexpected way: as a tool for resolving customer service issues. We speak with customer service representatives on a daily basis. It can be a very frustrating experience. That frustration … Continue reading →

Posted in Business, Social Media | Tagged | Leave a comment

You may have noticed a few changes…

Posted on October 27, 2009 by Stuart

Yep, we installed a new WordPress theme called Mystique. WordPress is the software that runs our blog. Different themes can be added via a few simple clicks. So far, we are liking the new layout! Got an opinion? Let us … Continue reading →

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