Process

Multitasking is a myth

Courtesy of @rands on Twitter: In a previous blog post we summed up multitasking as: Multitasking is the ability to shift between tasks very quickly. Also known as timeslicing, these transitions happen so quickly it appears like multitasking. However, each time you switch between tasks you must back up just a bit and review where you left off to make sure you don’t miss any critical information, essentially doing the same work over and over. The constant starting and stopping of tasks le...

3 words for 2010

Chris Brogan wrote a great piece on choosing three words to act as guideposts for what you want to accomplish in 2010. I encourage you to read his entire post but to summarize Chris writes: Setting goals is what January 1st is all about. Over the last few years, I’ve practiced something I call “my 3 words,” where I come up with three words that I use as guidance for how I should conduct my efforts in the year to come. I set goals around these three words. I build deadlines and projects around t...

Year end process review

Every so often it is important to sit down and objectively critique areas that could be improved. As the year ends what are you looking at transforming in your life to help you reach your personal and professional goals? One area where we feel we have room to improve as a company is in communication. While we pride ourselves on making technology simple for our clients, we can always do better. Clear communication is an ongoing process. It takes hardwork and dedication. We came across this ...

Make the most of Google Apps

Google Apps is a powerful platform, but to make it even more powerful these simple Mail settings will turn your email into a dashboard of information. We recommend giving these settings a try, we've found them to make a difference for our users: Via the Settings Menu, click on Web Clips and click disable. Via the Settings Menus, click on General and Enable Keyboard shortcuts. Via Settings, the Labs tab enable Labs (if necessary). From the Labs settings area click enable on the following: ...

How do you get to Inbox Zero?

Ever hear the term Inbox Zero? How about Getting Things Done, or simply GTD? Both GTD and Inbox Zero are popular time, task and email management methodologies. Inbox Zero focuses on the challenges of managing an unmanageable amount of email. Getting Things Done is broader based, focusing on simple next step actions: Collect, Process, Organize, Review and Do. We encourage you to take a few minutes to review the website for Inbox Zero and the Amazon reviews for Getting Things Done. Us...

Multitasking and you

Multitasking, once considered a viable qualification for employment, has been increasingly under attack as an inefficient way of conducting business. Unfortunately, most of us still work in environments where multitasking is common. In a study on multitasking the University of London found that “Workers distracted by e-mail and phone calls suffer a fall in IQ more than twice that found in marijuana smokers.” That's not very comforting! Multitasking is actually the ability to shift betwee...

Service Request Surveys

Starting October 1st 2008, every completed Service Request will include a link to a brief online survey.  We welcome your feedback and look forward to putting your suggestions into action! Look for these survey links in your next completed Service Request notification.  Thanks in advance for taking the time to share your thoughts.