Author Archives: Stuart
Setting up Email Filters will reign in an unruly Inbox
One of the most powerful ways to get control of your incoming email is to use filters. I’m not talking about filtering SPAM because Postini already does that for us. We’re talking about automatically filtering email that you want to receive … Continue reading
Twitter: the new customer service tool
In the past week we’ve experienced Twitter in a new and unexpected way: as a tool for resolving customer service issues. We speak with customer service representatives on a daily basis. It can be a very frustrating experience. That frustration … Continue reading
We’re a Favorite Place on Google
We’re on Google’s Favorite Places list.
City of Los Angeles Chooses Google Apps
The Official Google Enterprise Blog has a post about the City of Los Angeles choosing Google Apps for their new Email system that will serve 30,000 city employees. The entire post and video are available via this link. Some highlights … Continue reading
Securing your company data on an iPhone
2010-02-03 UPDATE: Google Apps can now remote wipe an iPhone and enforce security policies. Read more here. Apple has two three* ways to secure company data on an iPhone in the event an iPhone is lost or stolen. If you … Continue reading
The power of Google Apps: Forms
In this post we’ll take a look at the power and ease of use of Google Apps Forms. We’ll cover creating a form, viewing the data in a spreadsheet and using that data to create graphs. But first, a quick intro video: Forms … Continue reading
Year end process review
Every so often it is important to sit down and objectively critique areas that could be improved. As the year ends what are you looking at transforming in your life to help you reach your personal and professional goals? One area … Continue reading
Wanted: Dead or Alive
Parody of tech support set to Bon Jovi’s Dead or Alive. ConnectWise is the Professional Services Automation software we use at Network Velocity.
Our Reading List
We recently had the privilege of hearing Verne “the Growth Guy” Harnish speak at the ConnectWise Partner Summit. Thanks to Verne we have a lot of reading to do! Here are a few of his recommendations. Not shown but still … Continue reading